We would like to inform you about upcoming maintenance work and upgrades to our infrastructure. During this phase, there may be temporary restrictions on the availability of our services. The maintenance work will take place over the weekend outside regular business hours to minimize any disruption to your business processes.
The planned maintenance window is
from August 11, 2023 starting at 10:00 PM until approximately August 13, 9:00 AM
Data recording and tracking will continue as usual during the maintenance window, only data transmissions may experience occasional delays. There will be no gaps in recording or data loss.
To ensure that our systems are always up-to-date and deliver the best possible performance, we regularly carry out maintenance work and upgrades on our servers and infrastructure. Most of the time, this happens transparently in the background, without any restrictions to our services. However, larger upgrades, which are rather rare, may sometimes result in unavoidable downtimes. Nevertheless, our highly motivated team works hard to keep interruptions in the availability of our servers as short as possible, ideally during the night and outside regular working hours. Therefore, we expect most of our users to be not or only minimally affected by the maintenance work.
Nonetheless, maintenance work is an essential component in the provision of our services, in order to offer you a first-class and reliable service. In the long run, our users and operators benefit from many advantages
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Improved security:
The maintenance work also includes upgrades to new servers, which offer state-of-the-art security technologies. We update our security mechanisms to provide you with even safer and more reliable protection for your data.
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State-of-the-art infrastructure:
The maintenance work allows us to continuously update our infrastructure, so that we can always offer you the latest technological developments.
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Better performance:
By optimizing our infrastructure and servers, we significantly increase the performance of our services, so that you can enjoy an even faster and smoother use.
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Expansion of possibilities:
Through the maintenance work, we lay the foundation for future extensions and new functions, which offer you even more possibilities for comfort, efficiency, and optimal use of your data.
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First-class service at competitive prices:
Our investments in upgrades and improvements to our infrastructure directly benefit you by enabling us to continue to offer you a first-class service at fair and affordable prices.
Our goal is to provide you with the best service that is not only technically innovative but also creates economic added value. We continuously work to enable you to get the optimal benefits from telematics and at the same time to provide you with an excellent experience with our services.
We thank you for your understanding and patience during this maintenance phase. Our customer service team is always available if you have any questions or concerns. You can reach us at support@tsi-telematic.com.
Thank you for your trust in our service.
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